How to Deal with a Complaint or Investigation is a CPD-accredited online course
designed for healthcare professionals working in the United Kingdom. The course
supports doctors, dentists, nurses, midwives, pharmacists, and allied health professionals in
understanding how to respond professionally, calmly, and effectively when faced with a
complaint, regulatory inquiry, or fitness-to-practise investigation. It is particularly relevant
for professionals currently under scrutiny, as well as those seeking to prepare proactively and
protect their professional standing.
